Control · Flanders · Chiron
Chiron control: how does a taxi control work in Flanders?
You do not win a taxi control when the officer stops you. You win it beforehand — in your organisation, documents, software and ability to prove every trip is properly recorded.
In short
With Chiron, operators must send trip information to a central database. Competent services — police, municipalities, Department of Mobility and Public Works — have access to the necessary data. A control can cover documents, equipment and the ability to produce requested data.
Why Chiron changes controls
Before, a control relied heavily on:
- paper documents;
- route sheets;
- driver declarations;
- after-the-fact checks.
With Chiron, the administration has a central trip database. The Flemish government presents Chiron as the database to which the operator must send trip information — after registration, tests, then production.
In practice, compliance is no longer limited to «having documents in the car». Data must also be correctly recorded, retained and presentable.
Who can carry out controls?
The regulations provide database access for several parties, including:
- municipalities;
- operators for their own data;
- the police;
- the Department of Mobility and Public Works;
- public services responsible for administrative management or control;
- certain federal services when authorised to access the data.
This matters: the control does not depend only on a document the driver shows or fails to show. It can also cover accessible or requested data.
What does a taxi control check?
1. The driver
The officer can check:
- the driver's identity;
- the driving licence;
- the driver card (bestuurderspas);
- the card's validity;
- work authorisation;
- the driver's ability to produce requested documents.
The regulations require that every driver performing an IBP service must carry their driver card at all times.
2. The vehicle
- the vehicle authorisation card;
- registration;
- match between vehicle and licence;
- onboard equipment;
- the taxi light for concerned vehicles;
- compliance with rank parking or perimeter rules.
3. Trip data
This is where Chiron becomes central. The officer can request data linked to the trip or service. The decree requires that the driver can present secured data, and that the operator/intermediary retains them for seven years.
This notably covers:
- trip identification;
- vehicle and driver;
- departure/arrival times and locations;
- price;
- transport document;
- service status.
How does a control proceed?
Step 1 — Vehicle stopped or targeted control
On the road, near an airport, at a taxi rank, or during a targeted operation. The driver must stay calm — this is not the time to improvise.
Step 2 — Document check
Driver card, authorisation card, vehicle documents, elements to identify the trip. A missing, expired or hard to prove card can already create a problem.
Step 3 — Equipment and data check
The officer checks whether equipment or software can record data, produce requested information, generate a transport document and service status.
Data impossible to produce or incomplete: €350. Data produced but not securely stored: €300. See amount details in our taxi fines Flanders guide.
Step 4 — Possible recording of offences
If the officer records one or more offences, they can appear on the same form. If the amount is not collected at the time of the control, the form can be replaced by a report.
Step 5 — Administrative consequences
A control does not always end with a fine. If the file shows repeated or serious shortcomings, the municipality can suspend or withdraw the licence.
Mistakes that hurt during a control
Mistake 1 — «My driver knows what to do»
A stressed driver can forget a step. You need a simple procedure: start, end, check recording, know what to show.
Mistake 2 — «The data is somewhere»
«Somewhere» is not enough. Data scattered across Uber, Bolt, WhatsApp, Excel and paper = increased risk.
Mistake 3 — «I can regularise afterwards»
The goal is to be in order at the time of the control, not to reconstruct the file afterwards.
Mistake 4 — «Chiron is only technical»
Chiron is technical in implementation, but regulatory in consequences. The operator must ensure their organisation can send, retain and produce the right data.
Checklist before each shift
Before starting
- valid driver card;
- correct vehicle;
- app open, active connection;
- documents accessible.
At departure
- trip started in the app;
- correct vehicle and driver;
- correct customer and route.
On arrival
- trip ended;
- price recorded;
- transport document generatable;
- data saved.
In case of breakdown
- notify the operator;
- note time and route;
- follow internal procedure;
- do not improvise.
In case of equipment problems during the trip, the decree requires the driver to inform the customer, set the amount, end the trip, then stop service with that vehicle while the problem persists.
What the operator should check every week
- trips without departure or arrival;
- trips without price;
- active drivers without valid card;
- vehicles without correct authorisation;
- Chiron transmission errors;
- expired documents;
- trips generated outside main software.
Why TaxiGer helps during a control
TaxiGer centralises operations instead of scattering trips across Uber Driver, Excel, WhatsApp and isolated PDFs.
Today, the driver records trips in TaxiGer — including those from Uber or Bolt — and the platform sends declarations to Chiron. The goal is a clear chain:
trip created → driver assigned → departure → arrival → data stored → Chiron transmission → history available.
The team is also working on automation to remove manual re-entry. Fewer grey areas, less stress at control time.
What not to say during a control
- «I will send that tonight.»
- «The driver forgot.»
- «Normally it's on the other phone.»
- «Uber/Bolt handles that.»
- «I don't know where the data is.»
- «We have an Excel at the office.»
A control is not a commercial discussion — it is a verification. The clearer your system, the more credible you are.
Conclusion
A control is prepared in advance: documents, software, Chiron data and driver procedures. Also see the possible fine amounts according to offences recorded.
Next step
You know how a control works — see the possible fine amounts according to offences recorded.
Taxi fines in Flanders: what an operator risks →FAQ
Official sources
Read more
This article is for information only. For regulatory decisions, consult official Flemish sources or your legal adviser.