Route sheet taxi in Wallonia: obligations, Uber/Bolt and digitisation

In Wallonia, the taxi route sheet is an important obligation for operators. Unlike Brussels, where the route sheet explicitly targets rank taxis, Walloon regulation is broader: every vehicle assigned to a taxi service must carry a daily route sheet.

This covers rank taxis, street taxis, street taxis via Uber or Bolt, and rank taxis when carrying out a reserved trip via an electronic platform.

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1. The simple rule

Article 55 of the Walloon order of 16 May 2024 provides that every vehicle assigned to a taxi service must carry a daily route sheet relating to the vehicle's movements, drawn up in accordance with annex 15.

Rank taxi or street taxi: the vehicle must have a daily route sheet.

2. Rank taxi and street taxi

Since the reform of 1 December 2024, Wallonia distinguishes rank taxi, street taxi, special-purpose transport and social-purpose transport. Walloon Region

• Rank taxi: classic taxi with taximeter or approved equivalent equipment — only rank taxis are taxis within the meaning of the Highway Code;
• Street taxi: service operated exclusively via an electronic intermediation service — Uber-type, without taximeter.

Both remain taxi services and both are subject to the daily route sheet.

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3. Uber/Bolt and route sheet

The vehicle must have a daily route sheet, even if trips come from Uber, Bolt or another approved platform. Article 55 refers to every vehicle assigned to a taxi service, without excluding platform trips.

The platform may provide booking, price and route — but that does not remove the obligation for the vehicle to have a consultable route sheet. Uber and Bolt are the trip source, not a substitute for the route sheet.

4. Who completes the route sheet?

The operator organises the route sheet system and keeps documents at head office. The driver must be able to complete it or make it consultable during service.

The platform is not designated as responsible for the vehicle route sheet. The operator must keep an internal record: vehicle, driver, date, movements, trips, platform, times, departure, arrival and remarks.

5. Which trips and movements?

The daily route sheet covers the vehicle's movements during the operating day — not only paid trips:

• rank and street taxi trips via platform;
• movements linked to service and on-duty periods;
• authorised private use, with proof on the driver if applicable.

6. Electronic version

The vehicle may be equipped with a device to draw up the route sheet electronically. It must include the information from annex 15 and be consultable at all times.

A digital sheet lets you centralise Uber/Bolt and internal trips, file by vehicle and date, and present clear proof during a control. TaxiGer is available in Wallonia to generate these daily sheets and keep them at head office for the legal period.

7. Retention: three years at head office

Route sheets must be kept at head office for a minimum period of three years — one sheet per day and per vehicle.

For a fleet of 5 vehicles over 3 years, that represents more than 5,000 records to keep and retrieve easily.

8. Documents on board the vehicle

Article 55 provides that every taxi vehicle must carry:

1. a copy of the operating licence;
2. the daily route sheet;
3. a copy of applicable regulations, including any municipal regulation;
4. the international motor insurance card.

9. Approved platforms

Uber and Bolt fall under electronic transport intermediation service, subject to approval by the Walloon Government. Approval application

The platform connects. The operator runs the vehicle. The driver carries out the trip. The vehicle must have its route sheet.

10. Street taxi off-platform

In Wallonia, street taxi is operated exclusively via an approved electronic platform — not the Brussels logic of off-platform booking form for street taxi.

For off-platform trips, you must analyse whether the activity falls under rank taxi or special-purpose transport (contract or booking form annex 13, route sheet annex 14).

11. Street taxi parking

Street taxis may not park on ranks. Drivers on duty may not make round trips within 100 metres of a taxi rank, except for a booked trip.

12. Licence and competence certificate

The route sheet does not replace the licence. The operator must obtain an operating licence from the municipality — rank or street taxi, with a quota of 1 vehicle per 1,500 inhabitants per category. Official procedure

The driver must have a competence certificate, revalidated each year — and a certificate per municipality if working in several municipalities. Competence certificate

Conclusion

In Wallonia, the daily route sheet targets every vehicle assigned to a taxi service — rank, street and trips via platform. The platform provides the booking, not the documentary substitute. One sheet per vehicle and per day, consultable in service, kept three years at head office: that is the basis of Walloon compliance.

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FAQ

Official sources

• Walloon taxi implementing order of 16 May 2024
• Walloon decree on taxi services (2024)
• Wallonia — Taxi operating licence
• Wallonia — Electronic platform approval